Virginia Cardiovascular Consultants (VCC) is a full-service cardiovascular care provider located in Fredericksburg, VA serving both adults and adolescents. VCC offers noninvasive testing in-office, inpatient care and invasive treatments out of Mary Washington Hospital.
Seven years ago, VCC contracted with Reveille Systems to obtain Reveille’s full breadth of IT managed services and technology consulting services.
REVEILLE PROVIDES:
- Service Desk Support
- End-user Support
- Systems Administration
- Systems and Network Engineering
- IT Strategy
- Vendor Management
- CIO Services
Managing VCC’s infrastructure is no small task- multiple office locations, on-premise and cloud-based solutions and a wide variety of technologies. Their server infrastructure includes Linux , Sun Solaris Unix, and several Microsoft Windows Server products. They also utilize technologies from Xerox and HP, Dell, Cisco, Symantec and a wide variety of medical technologies from Studycast, CBay, Philips and Medtronic.
Over the past three years, VCC has seen tremendous growth in their practice, more than doubling in size. They now boast nearly 50 staff members serving two locations in the Fredericksburg area. Employees range from board-certified cardiovascular specialists to nurse practitioners and support staff.
DEVELOPMENT PRESENTS OBSTACLES
With massive expansion, comes challenges. VCC needs to be able to easily expand into new office locations and add staff members – all with minimal downtime.
Understanding the growth demands, Reveille has partnered with key stakeholders in the practice to quickly and efficiently identify IT requirements. Based off of those requirements, Reveille has introduced solutions that not only fit VCC’s budget and schedule, but also increase employee productivity.
Reveille’s support and strategic contributions include:
- Planning, design, and acquisition of all IT solutions required for office expansion
Including:
- Internet and phone service
- Firewall and network services
- Wired and wireless networking
- Workstations
- Printers
- VPN connectivity for remote workers
- Planning, design, and integration of VCC’s Electronic Medical Record (EMR) solution
Including:
- Vendor coordination
- Configuration changes to current IT hardware and software
- Integration with existing applications
- Selection and acquisition of new EMR platforms (i.e. workstations and tablets)
- Planning, design, and implementation of multiple systems and platform upgrades
Including:
- Microsoft Windows Server
- Microsoft Exchange
- Microsoft SQL Servers
A COMPLETE PARTNERSHIP YIELDS RESULTS
Reveille is able to meet VCC’s needs, minimize downtime, and reduce both capital expenses and operational costs. They provide mission-critical solutions and identify issues and risks by truly collaborating with VCC. By understanding their client and where their client wants – and needs – to be, Reveille is able to get them there technologically. And as VCC expands to serve more patients throughout Fredericksburg and the surrounding area, everybody wins.
“Reveille Systems is a trusted business partner providing us with valuable technology advice and solutions, and I have the utmost confidence in.”
